HostMonster Web Hosting Review
Popular Hosting Plan
- UNLIMITED Hosting Space
- UNLIMITED Site Bandwidth
- Host UNLIMITED Domains
- Unlimited Pop/imap Email
- SSH Access (Secure Shell)
- SSL, FTP, Stats
- CGI, Ruby, Perl, PHP, MYSQL
- Front Page Extensions
- Free Domain Forever
- Free Site Builder
HostMonster is another of the established web hosting companies that have been providing service and customer support sufficient enough to still be in business. This might speak to how they treat their customers, and is the main criteria, besides price and features, that people should consider when looking for reliable and affordable web hosting services.
The nuts and bolts of web hosting is the reliability and endurance of their hardware. If the server network is unable to handle the data stream and doesn't have a reliable backup system in place, it won't matter how good their rates are. HostMonster uses high quality Quad Opteron servers and Apache web servers with UPS power backup hardware. This system is linked into an OC-48 backbone connection and is monitored around the clock to provide an acceptable level of reliability and performance year round.
HostMonster's offer of unlimited disk storage space and bandwidth follows industry standards and is as realistic as any other company's offer. All shared web hosting companies limit CPU access, which is how they can offer bandwidth and storage space to numerous clients at the same time. Their basic rate of $6.95 a month on a two-year contract is comparable to most other web hosting services.
They also offer free setup and one domain at no cost. Other plans that they offer feature extended domains and email accounts, and naturally will run a bit more. Coupled with their unlimited monthly transfer limit and available server space, these features can be very useful.
Technical support is key for customer satisfaction. While HostMonster offers the same 24/7 availability and fast ticket response time that most companies do, their actual monitored responses performed about average. Their toll-free support line was as reliable as any phone support, which is to say that waiting time should be expected. HostMonster of course offers Knowledge database and online tutorials and an FAQ section that can also be very helpful when problems arise. Another support feature is the ability to track the support ticket in real time.
Other features which HostMonster offers are SSH shell access, 100 MySQL databases, Ruby on Rails, custom PHP.INI files, and PHP4 and PHP5 protocols. These features should be able to satisfy even the more advanced data management and script requirements that businesses may have in their day to day operations.
Their CPanel control panel has all the standard features that users who have e-commerce needs will require. Users can monitor traffic and page loading problems or missing images easily, and their shopping cart functions are comparable to any out there.
After perusing various user reviews of those who have tried HostMonster or who are still using their services, the overall opinion seems to be mixed, when HostMonster's price structures and software features are compared to any problems with downtime or technical support issues. The track record of any web hosting service as far as customer retention is the real watermark in this highly competitive field, and HostMonster seems to need some improvement.
All in all, our real time monitor test and the general opinion of their services and features earns HostMonster an average grade overall.
User Reviews Submit Your Review
A host that just works by Nathan Big
I have been with Hostmonster for near a year and still have not had a single issue. Never had to use their support.
Just want I wanted, a host that just works
Just A Great Host by Charles Bronson
I'm really happy with hostmonster thus far. With my previous host I was paying twice the amount and 2 separate hosting accounts, but hostmonster allowed me to host all 4 in just one hosting account with them. So I'm now hosting 4 sites for 10x less than what I was paying before.
Switching my website hosting to hostmonster has been the best decision I have made.
never expected them to be this good by Archie Wang
I recently joined hostmonster and wanted to tell everyone my experience has been impressive.
Hostmonster is my 3rd host I have had in 5 years and by far the best also at half the price of what I used to be paying. The software, features and cPanel are baby easy to use. Customer service was great for me when I contacted them. This is what you need from a web host and how it should be.